FREQUENTLY ASKED QUESTIONS

We do not have a minimum order, but we do have a purchase order (PO) minimum. Clients with an approved Lab Depot credit account can submit a PO with a minimum amount of $50.

The Lab Depot website only contains a fraction of the items we have access to. If you need something you can't locate on our site give us a call at 1-800-733-2522 Monday - Friday 8:00 a.m. - 5:00 p.m. EST or email us at [email protected] and we will do our best to find the item for you.

You may order online on our website, call us at 1-800-733-2522 Monday - Friday 8:00 a.m. - 5:00 p.m. EST, email us [email protected], or fax us at 1-706-265-2370.

We accept American Express, Visa, Mastercard, Discover, Google Pay, Apple Pay, and Purchase Orders from government agencies, public schools & universities.

We accept purchase orders from government agencies, public schools, universities, and clients with approved credit. The PO must have contact information for accounts payable, ship to information, a purchase order number and an authorization signature.

Yes, an account can be set up for established companies with existing credit references. Complete a credit application and send it to [email protected] or by fax to 706-265-2370. Credit requests must be accompanied by a $500+ purchase order. Complete our trade credit form and learn about other financing options.

We take numerous steps to ensure that your payment information is processed confidentially, accurately, and securely. The Lab Depot uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. View our Security Metrics site certificate for verification of site security.

You may give us a call at 1-800-733-2522 Monday - Friday 8:00 a.m. - 5:00 p.m. EST.

Click the link to view our full Shipping Policy.

Please view our full shipping policy.

You can find your tracking information by:

Checking your order details within your online account under "Order Shipments."

Emailing [email protected] (include your order number).

Calling 1-800-733-2522, Monday - Friday, 8:00 a.m. - 5:00 p.m. EST.

We ship from various warehouses throughout the US. Usually orders with multiple items ship from various locations where ground shipment receipt times can vary.

Please review our Return Policy Page for detailed information.

Find detailed information and start a return on our Return Policy Page.

Yes! Verify our veteran owned status.