Great Service and great knowledge of products. Fast shipping. Thank you!
Kristen WynnApril 19, 2024
Amazing customer service and the products were great.
Valeria De Los RiosApril 17, 2024
Great prices and prompt customer service.
Veronica BucksApr 16, 2024
The booth we received was in great condition and will help our organization keep camera sensors clean.
Ethan CruiceApr 10, 2024
Fast and easy! We were able to use our Fedex account too!
Alex RiosApr 10, 2024
They sent what I ordered promptly and correctly. Can't complain.
Emily GrmanApr 10, 2024
The procurement process is seamless and amazing.
Panghui TanApr 4, 2024
We are a new customer and our first order ran into a problem which got resolved. The second order went fine and we were satisfied with the product.
Lee GreinerMar 27, 2024
Great customer service. Items were exactly what we needed. Hope to order more in the future!
Chelsey DriverMar 19, 2024
So on Thursday I placed an order, and I paid 2-day delivery fee, and I ended up getting my ...order on Wednesday, I was so disappointed, not a really good option if you're needing something in a rush!
Communication, order process speed, and pricing are top notch! Very happy to have found The Lab Depot Inc as a supplier!
Jodi TheriaultMar 13, 2024
Great quality coverslip. We are pleased with our purchase and we plan to order more products in the future.
Antoinette KnightMar 8, 2024
Had what I needed at a good price. Took a little longer than I expected to receive my order,... but customer service was friendly and helpful when I contacted them about the status of my order. Have purchased from Lab Depot before and will continue to do so.
Awesome supplies. heavy duty, sturdy, and fast shipping. it was also packaged well. will be purchasing again.
Bea VFeb 26, 2024
We got a microbalance table from The Lab Depot, and it has been great so far. It shipped quickly, ...assembled easily enough, and it is just what we needed for our sensitive balance.
We received our purchase quickly, which I always appreciate. I wish that there wasn't an order minimum ...for purchases with POs, but that's certainly not a deal breaker. Overall very satisfied with the experience!
Good on-line descriptions, good price, fast turnaround.
Greg ManieroFeb 13, 2024
Good inventory on hand thanks.
William BertaFeb 9, 2024
I work in a lab and have had a fabulous experience working with and ordering from the lab depot. ...Always super reliable and they have a wide choice of products a great prices!
Good product and easy to order. Would like it if I got better responses to emails however its not taken so long that I felt forgotten about.
Ethan VanakinSept 19, 2023
My overall experience with the Lab Depot was a good one. They reached out to me regarding the status of ...my order and made sure I was aware of where it was in transit. I appreciate them going the extra mile to ensure I received my order.
My items were shipped quickly and arrive expertly packed. We're happy to make purchases from The Lab Depot. They keep our lab going!
Steven SechokaAug 16, 2023
Very helpful experience. Super simple checkout and we got exactly what we needed for our school. Thank you!!
Jessica SeippAug 15, 2023
I had no problem with the order process, and the product is exactly what I ordered.
Joe CurtisAug 15, 2023
Very comprehensive shipping package for large quantity of solvents.
Xuzhe CaoAug 9, 2023
The website was easy to use, prices were reasonable and shipping was fast. Will use them again.
Brandon KingJul 26, 2023
Had a great experience with Lab Depot. Upon realizing that an item I had ordered would have too long ...of a lead time for fulfillment, the team at Lab Depot refunded the part of the order that would take too long and expedited the rest of my order. Very pleased with their services and competitive prices.
Ordered laboratory supplies for the first time from The Lab Depot and they have great prices and quick shipping! I plan on placing more orders for future supply needs.
Chelsea BeattieJul 19, 2023
I have purchased mounting slides. It was good for my research need.Thanks lab depot for the product.
Swapnil BiochemJul 13, 2023
Good service and fast responses. Cheap and good quality
Eric HerreraJul 13, 2023
My products came well packed and thoroughly done. No shifting, no shaking around, and protected. ...IT WAS KID TESTED LIKE WHEN THE KIDS BEAT AND SHOOK THE BOX BEFORE THINKING IT COULD BE THEIR PRESENTS. WELL DONE WITH EXPEDIENCY.
Unlike other companies, if there is an unexpected delay, I am notified. Really appreciate it because I have mulitple things going on at one time.
Ryan JohnsonJul 12, 2023
Very happy experience. I have purchased the fume hood from this company. Their price is unbeatable. And the associates are very professional.
Joyce ShenJun 29, 2023
Marilu MalafronteJun 28, 2023
Hope Simpson-MuldrewJun 15, 2023
Amazing service. Called the team member and they were able to help me find exactly what I was looking for! Got my package in a timely manner! Will always order from them!
Katie LaHoodJun 15, 2023
Our sales rep, Tristan, was excellent - communicative and respectful. When we encountered a significant ...delay in shipping for an item (beyond Lab Depot's control) he suggested an alternate comparable product plus we received a bonus item as a result of promotional deal at that time.
Our lab staff was very pleased with the products they purchased.
Mary Catherine JamesJun 15, 2023
Imad RebiaiMay 25, 2023
MediTech LabMay 25, 2023
It was an easy transaction, worked well with our finance office and had
a quick shipment. No problems would be great for my lab equipment needs.
Christian JonesMay 23, 2023
Jesus RivasMay 11, 2023
I accidently bought the wrong size bags and they refunded me and sent
the new size. I was very satisfied with the company and their policies.
Susan BrownApr 26, 2023
Kelly DuzanApril 24, 2023
The ordering experience was good and very straightforward, however the
lead time was unclear and I was under the impression my order would have come more quickly
than it did.
Leslie LoehrApr 20, 2023
They were customer friendly, and I got exactly what I needed. I wish
the shipping cost was not that much!
Niloy Chandra SarkerApr 19, 2023
They have a vast selection of laboratory products, very easy to find
what I needed.
Conrad SchenckApr 19, 2023
Amazing service. Called the team member and they were able to help me
find exactly what I was looking for!
Katie LahoodApr 18, 2023
The Lab Depot has always been great! Amazing customer service and
always ships on time.
Tanner MurdockApr 13, 2023
Wanda WilliamsApril 13, 2023
My experience with The Lab Depot and more specifically, Jacob, was
great. He really went out of his way to ensure I had all the information prior to making a
large purchase. Will definitely use them again in the future.
Nick BrunoMar 22, 2023
Great customer service and ordering experience
Alan HaleMar 21, 2023
Cornellius MarcelloMar 16, 2023
Nice selection of reasonable priced lab equipment. Delivery arrived
quickly and was exactly as described. Great customer support too!
Allison DriesMar 16, 2023
Great service and products
Susan DamronMar 16, 2023
Very responsive. Answer questions and offer assistance whenever needed.
Marko DuffyMar 14, 2023
The website was easy to navigate, and we and the products came in a
reasonable timeframe.
Michael ZwackMar 4, 2023
Susan GayleMar 3, 2023
Prices seem to be good, however, lowest shipping price for 2 black bulb
pipette fillers (total cost $30ish) is $26 dollars - for a total price of almost 60 bucks!
wow
T GFeb 26, 2023
The customer service was great, they were able to get a product I had
been waiting more 8 months for from another supplier, within a month.
Tara SignorelliFeb 9, 2023
Working with The Lab Depot has been easy and great! Products are always
in stock and shipping is fast plus customer service is friendly and helpful.
Lindsay WalkerFeb 9, 2023
Received equipment promptly with no issues. Would definitely order from
The Lab Depot again.
Nick WilmothFeb 9, 2023
The process was seemless! Customer service did their jobs and it was
delivered as ordered and on time! Thanks for a great job.
Kenneth KirbyFeb 9, 2023
Purchased a large air convection oven for a manufacturing process. The
customer service...
team was easy to work with. Even though the delivery was delayed, they provided
consistent updates and ensured we knew the timeline.
Always reliable and communicative about orders/products. Trusted
company to buy from!
Debra HuronFeb 8, 2023
Steven NyikosFeb 7, 2023
Great customer service over the phone when I had questions. They
contacted me many times to provide me with updated shipping dates when one of my items got
delayed for shipping.
Madison PenningFeb 3, 2023
Bradley HarrisonFeb 2, 2023
Lab Depot is probably the most reasonably priced lab equipment
available with good customer service
Jacob Morey-SalzmanFeb 2, 2023
Manage to get my items on time, and were able to qualify validation on
said items.
Arturo BerunFeb 2, 2023
Great company, takes care of all of our needs.
Debbi AlmondFeb 1, 2023
Good prices and items are in stock and ship quickly.
Martha AubelJan 31, 2023
I don't think I've experienced such awesome service before. Everyone
was
extremely
friendly and helpful. Amazing staff.
Steven FillinganeSep 24, 2020
Excellent response and service. Jacob Mahaffey provided top notch
customer
service
and delivered the product per our request for rush delivery. Very satisfie...d with the pricing
and
service and
recommend this company for future projects.
My company has been using Lab Depot long before I became an employee
there and
as I
settled into my position I quickly understood... why. The owner is so personable and always willing
to
pop in and
go over ways he can help save the company money and make my job easier. Also, I must
rave about
my rep
Taylor, she is a magician. She seriously makes all my difficult requests happen with
ease and
gives me the
best pricing on items they carry and ones I ask to be sourced. Out of all the vendors my
company
has Lab
Depot is by far the best. Thank you Taylor and the Lab Depot family!
Our company has been using Lab Depot for about 10’s now! We’be always
had good
service
with them and the staff is great! Taylor has been our rep and she take...s goos care of us
and
communicate with in in a timely manner.
Our company has been using Lab Depot for quite some time now and our
Taylor has
always
been there to help when we need it. She goes above and beyond to get b...ack to us as soon
as
possible and help out with any issues with an
order.
The Lab Depot has been an excellent supplier for all of our lab
needs!Shout out
to my
sales rep Taylor Jackson, who worked with me on setting up a standing o...rder with great
pricing.
They have been great at sourcing products that
we need that may not be on the website. They are always super helpful and flexible with
our
standing orders
as well. I highly recommend LD for all your lab needs !
Lab Depot has pretty much everything you need as far as lab supplies
go. And
the sales
people are fast and efficient and are good at answering your question...s. Especially Shay
and
Andrea who I often call or write to for
help.
We have utilized the Lab depot for several years now and the service
has been
outstanding. Mrs. Taylor Jackson and the entire lab depot team make ordering a ...breeze. Not to
mention
best prices
around for many items.
We began working with Lab Depot recently and have been extremely
pleased with
the
service, responsiveness and overall excellence for how they do their busine...ss. My sales
specialist,
Taylor
Jackson, puts the customer's needs first and make me feel as if I'm her most important
customer
and my
success is her success. This is a great company!
Trulieve has been using Lab Depot, Inc. for 2 years. Fantastic service
and a
wide
arrange of equipment! Call Taylor Jackson for all your lab needs.
Chris A CowgillAug 21, 2019
Lab Depot is my "go-to" for supplies and needed items for our water
testing
lab, if it
isn't on the website they have no problems trying to find it. Shay and... Andrea always go
above
and beyond in their ability to find my weird
requests and have helped me with several different issues involving equipment matters
and
returns. Hands
down one of the best companies I have worked with.
Our company has used Lab Depot for 9 years. Taylor Jackson has provided
excellent
customer service for the entire time. I would highly recommend Lab Depot an...d Taylor Jackson
for all
of your
future lab needs.
Best Sanitizers has been using Lab Depot for many years and we have
been very
happy
with Shay and the rest of the customer support team. Shay is always ther...e with a prompt
response
to a quote
and then getting back to me with a confirmation of order. Price and delivery are right
there at
the
top.
Ms. Jackson, the inside sales specialist I typically work with, is
great! She’s
knowledgeable about the product catalog and is very quick to put together a s...ales quote when
needed.
We've been working with Lab Depot for easily over 10 years and I would
Highly
recommend
their sales team (I get to work with Shay Hamrick) and it's a such a ...delight knowing
they'll
respond in a timely manner with quotes or
advice. It's always a pleasure working with them!!
Zschimmer and Schwarz LOVES Lab Depot!!! They have been our main
supplier for
years and
are always willing to help when we need it. Taylor and John are very ...reponsive and go
above and
beyond to make sure we are satisfied.
Our company buys regularly from The Lab Depot and they have never
disappointed
us.
Taylor Jackson is always available to assist when we need updated pricing ...or have
questions/concerns
that need
addressing. The pricing on lab supplies is competitive to other lab supply vendors and
quality
is favorably
comparable. Taylor quickly handles order discrepancies and delays to ensure we have what
we need
as quickly
as possible.
Our company has been using Lab Depot for a few years. We've always been
very
happy with
the entire staff and the promptness of answering any questions or co...ncerns. Shay has
been
taking very good care of our account with a
professional and courteous demeanor. Their prices and service are why we will continue
to have a
business
relationship.
Shay and Lab Depot have been a fantastic supplier for Hammer
Enterprises
Integrated
Solutions laboratory consumables and equipment. They are always happy to ...help and we have
had very
few issues
over the past two years. Anytime I do have an issue I just reach out to Shay and the
matter is
resolved
within 1-2 business days. Thank you for your business!
My company has used Lab Depot for years. The customer service
representative
and my
sale representative Taylor Jackson always go above and beyond to help me....Would highly
recommend.
Its always a pleasure doing business with Lab Depot. My sales rep
Taylor
Jackson is
nothing short of amazing. She is always available and ready to help.
Owen BioscienceAug 21, 2019
I enjoy working with Taylor at Lab Depot. She makes ordering of
products so
easy. Even
when I'm not sure what I need. Great company. Shipping is fast too.
Chef. barbieAug 21, 2019
Our company has used Lab Depot for years and have zero complaints. When
I
started a new
Lab, I utilized Lab Depot for nearly all our supplies and everything ...came in a timely
manner
and in great shape. Excellent customer service!
Taylor Jackson responds quickly to all my emails or phone calls. Would highly recommend!
It is
always good
to have customer rep you can talk to.
Excellent customer service! My sales rep Sarah was great to work with
and I
definitely
recommend The Lab Depot!
Jonathan GuthrieAug 21, 2019
Our rep always responds quickly and such a pleasure to work with!
Antoinette BatesAug 21, 2019
As a company, I have used Lab Depot for over 15 yrs. They have always
given the
service
that I expect. They make hunting for lab supplies easy. As a custom...er rep, Taylor
goes
digging for the odd ball supplies that I need and
comes up with them. She has not failed me yet. Lab Depot makes my job so much easier.
Thank you,
LD.
Been working with Lab Depot for years. Taylor Jackson has always been
great to
work
with. Response time is very quick along with knowledge of inventory level...s and products
available.
Shipping of
some items can be a little on the high side but other than that, TLD is one of our go to
vendors.
Our company has been using the lab depot for a few years now and we are
happy
with the
service. Taylor Jackson is always friendly and usually responds in a ...timely manner. My
only
issue is that the website could be a little more
user friendly, with pictures of all of the items offered, as well as the variations that
are
offered.
Otherwise I am happy with the service.
Our company has used Lab Depot for years and have zero complaints. When
I
started a new
facility, I utilized Lab Depot for nearly all our supplies and everyt...hing came in a
timely
matter in great shape. The customer service is
outstanding and Taylor Jackson responds to all my emails within a few hours. Would
highly
recommend!
When we were in a bind to get some filter papers urgently needed at a
job site,
our rep
jumped through hoops to get them shipped direct from the supplier. C...SR response is
quick and
friendly. I would recommend this
company.
Our rep is always very responsive and quick! They can usually find most
anything we
need.
Jennifer PaulAug 20, 2019
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